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Pilot Labs provides a limited warranty on all eligible Pilot Labs products. The limited warranty covers failures due to defects in material or workmanship on Pilot Labs products. Packaging, software products and technical data are not covered under the limited warranty. The limited warranty is only applicable to the original purchaser of the product. Proof of purchase is required to receive any services guaranteed as part of the limited warranty. The maximum liability of Pilot Labs is equal to, and no higher than, the product's purchase price.
The limited warranty does not apply to refurbished products or products that were resold by unauthorized re-sellers.